Frequently Asked Questions
Everything you need to know about shopping with FinkĀ®.
What are your standard shipping times and costs?
We offer standard shipping which typically takes 3-5 business days. Orders over $50 qualify for free shipping, while orders under that amount carry a flat rate of $4.99.
What is the FinkĀ® return policy?
We want you to be completely satisfied. You can return any unused and unopened items within 30 days of delivery for a full refund. Please use our online portal to generate a prepaid return label.
Which payment methods do you accept?
FinkĀ® accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order status?
Once your order has shipped, you will receive an email confirmation containing a unique tracking number and a link to our carrier's tracking page.
Are FinkĀ® products covered by a warranty?
Yes, all our products come with a one-year limited warranty against manufacturing defects. If you experience an issue, please contact our support team with your order number.
Do you ship internationally?
Currently, FinkĀ® ships to the United States, Canada, and select European countries. International shipping rates and delivery times vary by location and are calculated at checkout.